Authorized · 13 locations

Hear it
in a real room.

The VOX18 and VOX13 are at thirteen authorized partners across Singapore, Malaysia and Indonesia. Open a case, pick up a mic, and sing a verse of something you know. The staff will leave you alone — that's the point.

SG · 03
Singapore

Three showrooms across the island.

SG · 01 Flagship

Harmony House

Orchard

290 Orchard Road, #03-12
Paragon, Singapore 238859

+65 6732 1199

Mon – Sun · 11:00 – 21:00

VOX18 VOX13 Service
SG · 02 East

Kallang Audio Room

Kallang

3 Stadium Drive, #01-17
Singapore Sports Hub, 397630

+65 6241 8822

Tue – Sun · 12:00 – 20:00

VOX18 VOX13
SG · 03 Service Centre

theKTVBox Service · UBI Tech Park

Ubi

10 Ubi Crescent, #04-85
Ubi Tech Park · Lobby C
Singapore 408564

+65 6747 4030

Mon – Fri · 09:00 – 18:00 · by appt.

Warranty claims, software updates, replacement microphones and out-of-warranty repairs. Walk-in demos by appointment only.

service@thektvbox.com
MY · 05
Malaysia

Five partners across the peninsula.

MY · 01 KL · Flagship

Bangsar Sound & Stage

Bangsar, Kuala Lumpur

Lot G-08, Bangsar Village II
Jalan Telawi 1, 59100 KL

+60 3 2287 4455

Mon – Sun · 10:30 – 22:00

VOX18 VOX13 Service
MY · 02 KL · Mid Valley

Hi-Fi Avenue KL

Mid Valley, Kuala Lumpur

F-031 First Floor, Mid Valley Megamall
Lingkaran Syed Putra, 59200 KL

+60 3 2283 7070

Mon – Sun · 10:00 – 22:00

VOX18 VOX13
MY · 03 Penang

Gurney Audio Hall

George Town, Penang

170 Persiaran Gurney, #02-88
Gurney Plaza, 10250 Penang

+60 4 227 1188

Mon – Sun · 11:00 – 21:30

VOX18 VOX13
MY · 04 Johor Bahru

Iskandar Audio Lab

Johor Bahru

Lot L1-07, KSL City Mall
33 Jalan Seladang, 80250 JB

+60 7 289 9122

Mon – Sun · 10:30 – 22:00

VOX18 VOX13
MY · 05 Kota Kinabalu · East Malaysia

Sabah Sound Studio

Kota Kinabalu, Sabah

Lot F-22, Imago Shopping Mall
KK Times Square, 88100 KK

+60 88 447 520

Mon – Sun · 10:00 – 22:00

Our East Malaysia partner. Mandarin, English and Bahasa-speaking staff. Sabah & Sarawak warranty claims route through here.

VOX18 VOX13 Warranty
ID · 05
Indonesia

Five authorized partners across the archipelago.

ID · 01 Jakarta · Flagship

Rumah Suara Jakarta

Central Jakarta

Plaza Indonesia, Level 3, #EX-18
Jl. M.H. Thamrin Kav. 28-30
Jakarta Pusat 10350

+62 21 2992 0088

Mon – Sun · 10:00 – 22:00

VOX18 VOX13 Service
ID · 02 Jakarta · South

Senayan Audio Atelier

South Jakarta

Senayan City, Lobby C-401
Jl. Asia Afrika Lot 19
Jakarta Selatan 10270

+62 21 7278 1144

Mon – Sun · 10:00 – 22:00

VOX18 VOX13
ID · 03 Surabaya

Suara Timur Surabaya

Surabaya, East Java

Tunjungan Plaza 5, #LG-115
Jl. Basuki Rahmat 8-12
Surabaya 60261

+62 31 547 2200

Mon – Sun · 10:00 – 22:00

VOX18 VOX13
ID · 04 Bandung

Parahyangan Sound

Bandung, West Java

Paris Van Java Mall, Resort Level R-27
Jl. Sukajadi 137-139
Bandung 40162

+62 22 8206 3322

Mon – Sun · 10:00 – 22:00

VOX18 VOX13
ID · 05 Bali · Denpasar

Pulau Audio Bali

Denpasar, Bali

Beachwalk Shopping Center, Level 2, #L2-A17
Jl. Pantai Kuta · Kuta
Badung 80361

+62 361 846 5511

Mon – Sun · 10:00 – 22:00

Our Bali partner. Indonesian, English and Mandarin-speaking staff. Serves Bali, Lombok and Nusa Tenggara.

VOX18 VOX13 Warranty
Partner with us

Sell something
worth selling.

We partner with a small number of audio & lifestyle retailers in each market. If you run a showroom, a hi-fi store or a design-led retail space and want to carry theKTVBox, write to us. We'll set up a demo, share trade terms, and visit in person.