HydroForge™ Vitalis — Setup Guide
Connect Your Vitalis
From unboxing to your first scheduled session — integrate your Vitalis with the Tuya Smart Home app and take full control of your recovery system.
01 — Before You Begin
What You’ll Need
Confirm these before you start. The rest of the setup takes under five minutes.
- ✓ Your HydroForge™ Vitalis, plugged in and powered on
- ✓ A smartphone (iOS 14+ or Android 8+)
- ✓ Your home Wi-Fi network name and password
- ✓ A 2.4GHz Wi-Fi network — the Vitalis does not support 5GHz
- ✓ Child Lock disabled on the chiller unit
- ✓ Bluetooth enabled on your phone
02 — Get the App
Download Tuya Smart Home
The Vitalis connects through the Tuya Smart Home app (white icon). No separate Cool Bionic app required.
Scan to download
Point your phone camera at this code to open Tuya Smart Home in your app store.
03 — Connect Your System
Pair Your Vitalis
The entire process takes under 3 minutes. Follow each step in order.
Enter Pairing Mode
On the chiller, press and hold Setting and Up Direction simultaneously for 5 seconds. The Wi-Fi symbol appears on the display.
Open the Tuya App
Launch Tuya Smart Home. Tap the “+” icon (top-right), then “Add Device.”
Find Your Vitalis
The app scans for nearby devices. Your Vitalis should appear automatically. If not, select the device category manually.
Enter Wi-Fi Credentials
Enter your 2.4GHz network name and password. The app transmits these to the chiller.
Confirm Connection
Wait 15–30 seconds. Your Vitalis appears in your device list as “Connected.”
04 — Know Your Hardware
Manual Controls
The chiller unit is your system’s command center. Even with the app, these physical controls are your override.
Power On
Press the power button once. A 90-second diagnostic delay protects the compressor before it engages.
Select Mode
Press MODE to toggle between Cooling and Heating:
Cooling
Ice crystal icon. Primary cold immersion.
2°C – 25°CHeating
Sun icon. Warm recovery or ambient.
25°C – 40°CSet Temperature
Use Up/Down arrows to adjust. The display flashes during adjustment and auto-confirms after 3 seconds.
Child Lock
Hold Power for 5 seconds to lock all buttons (except Power). A lock icon appears on the display. Repeat to unlock.
05 — Your Command Center
App Dashboard
Once connected, the Tuya app gives you real-time visibility into your Vitalis — from anywhere.
Live Temperature
See current water temperature in real time. Know exactly when your system reaches target.
Remote Control
Adjust target temperature from your phone. The chiller responds immediately.
Push Notifications
Alerts when target is reached, schedules start, or the system needs attention.
Multi-Day Scheduling
Different on/off times for different days. Your Vitalis adapts to your week.
06 — Control From Anywhere
Remote Temperature
Adjust your Vitalis from your phone — at the office, upstairs, or on the way home from the gym.
Open Your Device
Tap your Vitalis in the Tuya device list to open its control panel.
Adjust Temperature
Set your target. The chiller begins adjusting immediately. Current temperature updates in real time.
Get Notified When Ready
A push notification arrives when your Vitalis reaches target. Walk to your reset station knowing it’s ready.
Adjusting temperature in the Tuya app
07 — Set It and Forget It
Scheduling Your Sessions
Set different schedules for different days. The machine adapts to your week — not the other way around.
Open Schedule Settings
In the Tuya app, open your Vitalis and tap the schedule or timer icon.
Create a Schedule
Tap “Add Schedule.” Set the on/off time and select which days it repeats.
Add Multiple Schedules
Create different routines for weekdays vs. weekends, or training days vs. rest days. Each schedule runs independently.
Toggle Without Deleting
Active schedules appear in a list. Toggle any on/off without deleting it — useful for travel weeks or schedule changes.
08 — If Something’s Off
Troubleshooting
Four common issues, four clear fixes. Problem not listed? Our concierge team responds within 24 hours.
⚠ Child Lock Accidentally Enabled
All buttons unresponsive except Power. Lock icon visible on display.
Hold the Power button for 5 seconds until the lock icon disappears. This is our most common support request — you’re not alone.
⚠ Temperature Won’t Go Below 25°C
You’ve set a low target (e.g. 2°C) but the chiller isn’t cooling — or the temperature keeps climbing.
Check the mode. If the sun icon (☀️) is showing, the unit is in Heating mode — it physically cannot cool below 25°C in this mode. Press MODE on the chiller until you see the ice crystal icon (❄️), then set your target again. This is our second-most common support request.
⚠ Wi-Fi Disconnects After Power Outage
Vitalis powers back on but shows “Offline” in the Tuya app.
Wait 2–3 minutes for auto-reconnect. If still offline after 5 minutes, power-cycle the chiller (off 10 seconds, on). Still nothing? Re-pair following Section 03 →
⚠ Error Code on Display
Chiller shows an alphanumeric code instead of temperature.
Reference the error code table below. If unlisted, contact us with a photo of the display.
Error Code Reference
| Code | Meaning | Action |
|---|---|---|
E01 |
Exhaust temperature fault | Power-cycle the chiller. If the code returns, contact support. |
E22 |
Ambient temperature fault | Ensure the chiller has adequate ventilation and is not in direct sunlight. Power-cycle and retry. |
P02 |
High voltage protection | Check your power supply is stable. Use a surge protector. If the code persists, contact support. |
P06 |
Low voltage protection | Ensure the outlet provides adequate voltage. Avoid extension cords or power strips with multiple devices. |
P17 |
Standby anti-freezing protection | The chiller is protecting itself in cold ambient conditions. Move the unit to a warmer location if possible, or allow it to complete its protection cycle. |
Can’t find your code? Contact our concierge team →
What’s Next
Your First 90 Days
Your Vitalis is connected. Now learn the protocols that make cold therapy work for your body.
Start Your Protocol →